Testimonials

< Back to Testimonials
< Back to Testimonials

Laurene Strong

Father was admitted on April 6th, 2017

Great Barrington Healthcare became my new family ever since they had taken my dad, Nicholas Scanapico, in with open arms.  Back in February, I had received a phone call from a hospital in Georgia that my dad had fallen and his Alzheimer’s had become even worse. I  didn't know what to do, but I knew I didn't want to leave him there not knowing what was going on with him.   Being so far away, I started calling nursing homes around the area I work, so I could be there for him if they needed me.  Not knowing about any kind of     medical insurances, not being able to care for my dad, and not having a dime in my pocket extra to help pay for his care, I found this very overwhelming.  I called the one of the liaison for Great Barrington Healthcare and spoke to Joanne Frame who advised me on what to do first.

I flew to Georgia, My dad did not look well and the nursing home was not up to my standards at all.  He was tucked by a wall in a corner, just lying there sleeping.  He had a full beard, which in all my years have never seen.  He had a totally different personality as well. I took him back with me to Great Barrington. It was a very stressful trip, as I was trying to make everything go right.  Let’s just say, “Thank God the plane was delayed.”  Since   summer was starting in Georgia and it was still cold in the Berkshires,  I  purchased winter clothes from     whatever they had left in the stores.  

We were welcomed at Great Barrington Healthcare with open arms, and dinner was there waiting for us. The House Manager, Sheena Gennari was great and even though she was busy she always made the time to stop and talk with me. I have met so many wonderful people associated with Great Barrington Healthcare.

Suzanne Desnoyers, the Director of Nursing, brought clothes in from her  father, who recently passed and was the same size as my father. I thought that was so  thoughtful of her and it was a tremendous help to me.  They got him on the right medicines, and he was back to his old self in no time. The activities department keeps him very busy and whenever I visit he is always around     people.  The dining room has fresh flowers and the administrator, Katie Coburn is always on hand.  The nurse’s aides take such good care of my father, and he is always dressed in nice matching clothes.  I could not have done the financial side without the business office manager, Darlene Davis.  She wrote letters for me, and handled all of my dad’s accounts.  Darlene set up payment for me and answered any questions I had. She was so patient and it was a huge load off my mind.

There are many people I am sure I have forgotten, but they all helped my dad from the first moment he stepped foot into his new residence. I am pleased and grateful that my dad became a resident at Great Barrington Healthcare.  My dad says he likes it there, and I couldn't have asked for a better nursing facility.

< Back to Testimonials
< Back to Testimonials